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Effective Communication, Presentation and Business Writing for Success Boot Camp



Click Here to View Schedules & Pricing and to Enroll Online



Duration: 5 Days





Even the best ideas and strategies are useless if they cannot be communicated. This communication course delivers a best-in-class learning experience via interactive lessons, group assessments, and role-playing activities.




Individuals looking to sharpen their communication and collaboration skills. 





I. The nature of communication
1. Why people struggle with communication
2. "Language games" and "frames" Fuzzy goals
3. The importance of the "core" Four common problems
4. Rush to judgment
5. Letting emotions run high
6. Not letting images and ideas "unfold"
7. Misunderstanding your audience
8. Simple strategies to communicate well
9. Stories and journeys
10. Getting the context right
11. Thinking in pictures

II. The Golden Rule
1. The philosophy: Journey
2. The application: Start strong, finish strong
3. Using the Golden Rule at all levels of writing

III. Building Blocks
1. Sentences
2. S-V-O core
3. From S-V-O to S-V-WWWWWH
4. From simple to compound and complex sentences
5. The right words
6. The Golden Rule, redux
7. Paragraphs
8. Defining the paragraph
9. Rooms and corridors
10. Tabloid headlines
11. The arc of the paragraph

IV. Slotting paragraphs Knowing your audience (part 1)
1. The mirror and the kaleidoscope
2. Horizontal and vertical business languages

V. Storytelling (part 1): Visuals
1. Characters
2. Setting: the "world of the story" Action and beats
3. Details

VI. Thinking in pictures: Developing great PowerPoint presentations
1. Storyboarding
2. Writing for pictures
3. Slotting ideas
4. Yo-Yoing
5. Supplementing presentations

VII. Idea Hunting
1. Observation identifying possibilities with the Thomas Edison approach
2. Metaphor comparing observations with past knowledge and experience
3. Conversation explore different possibilities

VIII. Storytelling (part 2)
1. The arc of the story
2. Struggle encountering brick walls
3. Suspense creating a sense of uncertainty to resolve
4. Change showing how things change
5. Meaning understanding the moral of the story

IX. Shapes, Numbers, and Order
1. Shapes:
2. Arc
3. Arrow
4. Middle-In-Out (in media res)
5. Circles
6. Spirals
7. Numbers
8. Ones
9. Twos
10. Threes
11. Four and More
12. Order
13. Lists
14. Inverted pyramid

X. o Yo-Yoing Analysis/explaining
1. The journey
2. Unfolding ideas
3. The ladder of abstraction

XI. Knowing your audience (part 2)
1. Speaking the native language
2. Start with the core of common ground
3. Defining tricking terms
4. Mapping the whole territory

XII. Editing
1. The Golden Rule, redux
2. Search and Destroy system
3. Working backwards

XIII. Emails
1. Why email is the most important of all writing
2. The structure of emails
3. Line by line
4. The choir system: Challenges/Options/Information/Response
5. The etiquette of email

XIV. Words
1. Simplicity
2. Precision
3. Emotional punch

XV. Presentations (part 1)
1. The Dale Carnegie formula
2. The Golden Rule and presentations
3. Images and ideas

XVI. Big projects
1. Knowing the audience
2. The concept of fragments
3. Yo-Yoing
4. Mixing words and images
5. The choir formula, redux

XVII. Memos and reports

XVIII. Impact strategies
1. Words
2. Emotions
3. Surprise

XIX. Presentations (part 2): Connecting with impact
1. Presentations as conversations
2. Thinking in pictures, redux
3. Finding passion in performance
4. Dale Carnegie formula, redux



What's Included:

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers  & Onsite Certification Testing
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation


Authorized Training:


The Academy is proud to be the #1 Microsoft Gold Certified Partner for Learning Solutions (CPLS) in Florida. 


Academy Code of Honor:  

The Academy guarantees that students shall pass all vendor examinations during the training program or may re-attend within one year of the program completion date. Students will only be responsible for accommodations and vendor exam fees.  

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