Learning Objectives

• AI task identification: Determine when and how AI is appropriate for a given workplace task by weighing complexity, risk, and intended outcomes.
• Prompt crafting: Construct clear, well-formed prompts that produce accurate and useful responses from AI chatbots.
• Moving beyond transactional interactions: Refine and engage with AI-generated responses to obtain more precise and relevant results.
• Ethical AI use: Apply AI tools in a responsible and secure manner, with awareness of privacy considerations, transparency, and copyright.
• Task automation: Use AI to handle routine and repetitive work, freeing capacity for higher-priority tasks.
• Workplace integration: Apply AI across multi-step projects and common workplace functions to support collaboration and improve productivity.

Course Outline

Module 1: Course Introduction

Navigating and Using This Course.

Module 2: AI Prompting Fundamentals

Introduction to AI; Overview of AI Tools and Their Appropriate Use Cases; Applying AI Ethically and Securely.

Module 3: Core AI Prompting Techniques

Writing Effective Prompts for AI Chatbots; Using Context Files to Improve Results; Evaluating AI Outputs for Accuracy, Bias, and Quality; Refining AI Responses Through Ongoing Interaction; Creating Media Using AI Tools.

Module 4: Advanced Prompting and Automation

Automating Routine Tasks with Basic Tools; Applying AI Across Multi-Step Projects and Workflows; Working with AI Agents and Automation Systems.

Module 5: Applying AI Skills in Practical Contexts

Using AI as a Learning Aid; Engaging AI as a Thought Partner and Decision-Making Resource; Using AI for Feedback and Critical Review.