10991: Troubleshooting Windows Server 2016 Core Technologies


Duration: 5 days


The course covers a multitude of troubleshooting issues and resolutions of the Windows Server 2016 and technologies. Technologies include Active Directory Domain Services (AD DS), storage, certificates, Microsoft Hyper-V, load balancing, failover clustering, and authentication to Office 365. This course covers material that a network administrator may encounter in their position; however, it does not cover some more advanced services with as containers and Linux integration.


Students should have experience with and knowledge of networking fundamentals, administration of Windows Server, principles and management of AD DS, public key infrastructure (PKI) basics, Windows PowerShell basics, Hyper-V, load balancing, and failover clustering.

What’s included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands-on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers & Onsite Certification Testing- (excluding Adobe and PMP Boot Camps)
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.


  • Instructor Led (the best training format we offer)
  • Live Online Classroom – Online Instructor Led
  • Self-Paced Video

Speak to an Admissions Representative for complete details

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Module 1: Implement a troubleshooting methodology

  • Overview of the troubleshooting process
  • Overview of troubleshooting tools
  • Use remote administration tools
  • Troubleshoot Windows PowerShell commands and scripts

Module 2: Troubleshoot network connectivity

  • Troubleshooting with Message Analyzer
  • Troubleshooting IP settings
  • Troubleshoot network connectivity
  • Troubleshooting DHCP
  • Troubleshooting client name resolution

Module 3: Troubleshoot authentication issues

  • Troubleshoot user and computer account authentication
  • Troubleshoot AD DS replication issues
  • Troubleshoot authentication to Office 365

Module 4: Troubleshoot application access issues

  • Troubleshooting access to Windows Server apps
  • Troubleshooting issues with certificates
  • Troubleshooting access to web-based apps

Module 5: Troubleshoot file access issues

  • Troubleshooting access to files and folders
  • Manage and troubleshoot BitLocker

Module 6: Troubleshoot storage issues

  • Troubleshooting server storage issues
  • Troubleshoot DFS
  • Troubleshoot advanced file services

Module 7: Troubleshoot Group Policy

  • Group Policy overview
  • Troubleshoot Group Policy application

Module 8: Troubleshooting AD DS

  • Overview of AD DS administration tools
  • Control AD DS administration
  • Backup and restore AD DS objects
  • Troubleshoot issues related to domain controllers
  • Troubleshoot AD DS trusts

Module 9: Troubleshoot remote access to data and apps

  • Troubleshoot VPN connectivity
  • Overview of remote access for apps
  • Troubleshoot Remote Desktop Services

Module 10: Troubleshoot visualization issues

  • Issues with VM configuration
  • Troubleshoot VM resources

Module 11: Troubleshooting high availability

  • Considerations for implementing load balancing
  • Troubleshooting failover clustering
  • Troubleshooting Hyper-V clusters