Microsoft Dynamics CRM 2016 Installation


Duration: 3 days

This course provides individuals with the skills to install Microsoft Dynamics CRM 2016. Additionally, this course focuses on the components used within a Microsoft Dynamics CRM deployment, the hardware, and software requirements needed to successfully deploy Microsoft Dynamics CRM, and the installation instructions for the primary Microsoft Dynamics CRM components: the Microsoft Dynamics CRM Server, the E-Mail Router, and Microsoft Dynamics CRM for Office Outlook. The course also covers upgrading from earlier versions, and administration tasks.

This training is intended for professionals deploying CRM 2016 on-premise into their system. Individuals must be confident using and configuring Microsoft Windows Server, Active Directory, Internet Information Services (IIS), Microsoft Exchange, Microsoft SQL Server, and Outlook.

• Describe the System Requirements and Technologies
• Examine How to Install CRM Server and Reporting Extensions
• Review Deployment-Wide Administration Tasks
• Identify the Options for Upgrading to CRM 2016
• Describe the Options for Managing Email Synchronization
• Examine How to Install Microsoft Dynamics CRM for Outlook
• Describe the Steps to Configure Internet-facing Deployment
• Describe Maintenance and Troubleshooting Tasks
• Explore High-Availability Options


• Experience with Microsoft Windows Server
• Experience with Active Directory
• Experience with Internet Information Services (IIS)
• Experience with Microsoft Exchange
• Experience with Microsoft SQL Server
• Experience with Microsoft Outlook

What’s included?

  • Authorized Courseware
  • Intensive Hands on Skills Development with an Experienced Subject Matter Expert
  • Hands-on practice on real Servers and extended lab support 1.800.482.3172
  • Examination Vouchers & Onsite Certification Testing- (excluding Adobe and PMP Boot Camps)
  • Academy Code of Honor: Test Pass Guarantee
  • Optional: Package for Hotel Accommodations, Lunch and Transportation

With several convenient training delivery methods offered, The Academy makes getting the training you need easy. Whether you prefer to learn in a classroom or an online live learning virtual environment, training videos hosted online, and private group classes hosted at your site. We offer expert instruction to individuals, government agencies, non-profits, and corporations. Our live classes, on-sites, and online training videos all feature certified instructors who teach a detailed curriculum and share their expertise and insights with trainees. No matter how you prefer to receive the training, you can count on The Academy for an engaging and effective learning experience.


  • Instructor Led (the best training format we offer)
  • Live Online Classroom – Online Instructor Led
  • Self-Paced Video

Speak to an Admissions Representative for complete details

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Module 1: System Requirements and Required Technologies
Lab: Install Microsoft Dynamics CRM Server

Module 2: Install Microsoft Dynamics CRM Server
Lab: Load Sample Data

Module 3: Install Microsoft Dynamics CRM Reporting Extensions

Module 4: Manage Microsoft Dynamics CRM with the Deployment Manager
Lab: Duplicate the Adventure Works Cycles Organization

Module 5: Upgrade to Microsoft Dynamics CRM 2016

Module 6: Email Management
Lab: Install the Email Router
Lab: Configure the Email Router Lab: Configure Server-side Synchronisation

Module 7: Microsoft Dynamics CRM for Microsoft Office Outlook
Lab: Install Microsoft Dynamics CRM for Outlook
Lab: Offline Capability

Module 8: Maintain and Troubleshoot a Deployment
Lab: Configure Tracing

Module 9: High Availability Options
Lab: Course Review