Learning Objectives

• Insert objects into messages and adjust message properties and global settings.
• Organize, search, and manage email messages effectively.
• Protect your mailbox from unwanted mail and keep its size in check.
• Use rules and Quick Steps to automate how incoming messages are handled.
• Configure and use advanced calendar options.
• Import contacts and share them by forwarding.
• Delegate access to Outlook items and share them with other users.
• Archive and back up Outlook data using data files.

Course Outline

Module 1: Customizing Outlook and Adjusting Message Properties

Add Hyperlinks and Symbols; Adjust Message Properties; Add Email Accounts; Configure Outlook Options.

Module 2: Sorting, Filtering, and Managing Messages

Group and Sort Messages; Filter and Manage Messages; Search Within Outlook.

Module 3: Mailbox Management

Configure Junk Email Settings; Control Mailbox Size.

Module 4: Automating Mail Handling

Set Up Automatic Replies; Apply Rules to Organize Messages; Build and Use Quick Steps.

Module 5: Advanced Calendar Configuration

Configure Advanced Calendar Options; Create and Manage Additional Calendars; Handle Meeting Responses.

Module 6: Working with Contacts

Import and Export Contacts; Use Electronic Business Cards; Forward Contacts.

Module 7: Sharing and Delegating Outlook Items

Assign and Manage Tasks; Share Your Calendar; Share Your Contacts.

Module 8: Working with Outlook Data Files

Archive Items to Manage Mailbox Size; Manage Outlook Data Files.

Module 9: Using Microsoft Copilot Chat

Overview of Microsoft Copilot Chat; Crafting Effective Prompts; Using AI to Improve Productivity.