Learning Objectives

• Navigate the Outlook interface to read and respond to email messages.
• Use the Address Book and apply spelling and grammar checks when composing messages.
• Attach files and insert images or other illustrations into messages.
• Configure options that affect how messages are read and replied to.
• Apply flags, categories, and folders to keep messages organized.
• Create and manage Contact records.
• Add appointments to the Calendar and set up meetings with other users.
• Create and manage Tasks and Notes.

Course Outline

Module 1: Introduction to Outlook

Explore the Outlook interface; Compose and manage messages; Use Outlook Help; Access Outlook on the Web.

Module 2: Composing and Formatting Messages

Add recipients to a message; Run spelling and grammar checks; Apply formatting to message content.

Module 3: Attachments and Illustrations

Attach files and Outlook items to messages; Insert illustrations into messages; Manage automatic message content.

Module 4: Message Options and Customization

Configure reading options; Track sent messages; Recall and resend messages.

Module 5: Organizing Your Inbox

Mark messages with flags and categories; Sort and organize messages using folders.

Module 6: Working with Contacts

Add and edit contact records; View and print contact information.

Module 7: Using the Calendar

Navigate Calendar views; Create and manage appointments; Set up and schedule meetings; Print calendar information.

Module 8: Tasks and Notes

Create and manage Tasks; Create and manage Notes.

Module 9: Microsoft Copilot Chat in Action

Overview of Microsoft Copilot Chat; Building effective prompts; Using AI tools to work more efficiently.